Being involved in the training/development program with regular sessions with the PMH Team has been critical. It has meant that people are given immediate and individualized support and training in the program while also using it and updating progress.
In the way we applied it there was a lot of set up and getting that right takes time. So doing this with the support of the PMH Training/Development team has been really important.
This has resulted in a large number of people becoming familiar with and using the system all at the same time which has generated momentum for the new system."
General Manager Community
MOIRA SHIRE COUNCIL, VIC. AUSTRALIA